Having highly knowledgeable and experienced employees on staff does not necessarily guarantee the ability of an organization to design and deploy the best possible Information Infrastructure solutions to clients.

Without a way to efficiently capture and share individual employees’ knowledge and experience, it is impossible to profit from the lessons learnt by each individual. On many occasions the same mistakes are repeated, and similar challenges are faced.

By capturing individual knowledge and experience in an accessible format, a company can amass a wealth of valuable lessons, experiences, solutions and procedures. This collective knowledge base can in turn be utilized to deliver better-designed, more efficient solutions.

dataLogistics captures and manages information in various ways – some of these include:

1. Standards
   Standards ensure a high level of consistency for tasks performed by various members of a team. Standards also serve as a reference point and benchmark for subsequent Quality Assurance steps.
   dataLogistics constantly establishes, refines, and maintains a large set of standards spanning all the product and service offerings utilized to build solutions for our clients.
   
   
2. Procedures
   Through many years of collective experience, the most efficient ways of designing, implementing, maintaining, and supporting the various components of Information Infrastructure solutions are established and documented in the form of procedures.
   These procedures are followed to the smallest detail for every step of a design, implementation, maintenance, or support task. While following the procedures, they are constantly reviewed with a critical eye for currency, relevance, and accuracy. Team members are encouraged to constantly review, improve, and update procedures based on personal experience, research, and review.
   
   
3. White papers
   Key to the ability to rapidly and efficiently identify and address Infrastructure component failures and issues is the ability to capture and share team members’ experiences when addressing similar issues.

Employees are encouraged to aggressively publish results of research, troubleshooting attempts, and personal experience. This provides for a knowledge base that can be searched for solutions or approaches relevant to the problem at hand.